Terms & Conditions
A legal disclaimer
Port Gamble Dockside Seafoods LLC operates this website and sells seafood, shellfish, and manufactured seafood products for retail and/or wholesale distribution. By purchasing or consuming any of our products, you acknowledge and agree to the following terms:
1. Product Handling and Consumption:
All seafood and shellfish products should be handled, cooked, and stored in accordance with recognized food safety standards. We are not responsible for any illness, injury, or adverse reaction resulting from improper storage, handling, or preparation of our products after purchase.
2. Allergies and Sensitivities:
Our products may contain shellfish, fish, and other allergens. It is the customer’s responsibility to review product labels and ingredient information before consumption. We assume no liability for allergic reactions or cross-contamination.
3. Product Availability and Variations:
Availability and appearance of seafood products may vary due to seasonal factors and natural variations. We make reasonable efforts to ensure accuracy of product descriptions and images, but actual products may differ slightly in size, color, or presentation.
4. No Warranty:
All products are provided “as is” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
5. Limitation of Liability:
To the maximum extent permitted by law, Port Gamble Dockside Seafoods LLC, its owners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the purchase, consumption, or misuse of our products.
6. Regulatory Compliance:
We operate under applicable Washington State and federal food safety laws and regulations. Customers are responsible for ensuring that any resale, distribution, or further processing of our products complies with local, state, and federal requirements.
7. External Links and Information:
This website may contain links or references to third-party resources. We do not endorse, control, or assume responsibility for any third-party content or websites.
8. Updates to Disclaimer:
We reserve the right to update or modify this disclaimer at any time without prior notice. Continued use of our website or purchase of our products constitutes acceptance of any revised terms.
Terms & Conditions - the basics
Last Updated: 10-8-2025
Welcome to Port Gamble Dockside Seafoods LLC (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, purchase of our products, and participation in any services or programs we provide. By accessing or using our website or making a purchase, you agree to be bound by these Terms.
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1. General Information
Port Gamble Dockside Seafoods LLC is a Washington State business engaged in the sale and processing of seafood, shellfish, and manufactured seafood products. All transactions and communications are subject to these Terms and any applicable state and federal laws.
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2. Use of Website
You agree to use our website for lawful purposes only. You must not:
Attempt to gain unauthorized access to the website or its systems;
Use the website in a way that could damage, disable, or impair its functionality;
Copy, modify, or distribute any content without written permission.
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3. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, seafood products are subject to natural variations and seasonal availability. We reserve the right to modify or discontinue products at any time without notice.
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4. Orders and Payment
All orders are subject to acceptance and availability. Prices are listed in U.S. dollars and are subject to change without notice. Payment must be made in full at the time of purchase unless otherwise agreed in writing.
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5. Shipping, Delivery, and Pickup
We offer delivery, local pickup, and/or shipping services as described on our website. Delivery times are estimates only and may vary due to weather, supply conditions, or transportation delays. Risk of loss transfers to the buyer upon delivery or pickup.
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6. Returns and Refunds
Due to the perishable nature of seafood, all sales are final. We do not accept returns or exchanges once a product has left our facility. If there is an issue with your order, contact us immediately so we can review and address it on a case-by-case basis.
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7. Food Safety and Consumption
You are responsible for proper storage, handling, and preparation of all seafood products after purchase. Consuming raw or undercooked seafood may increase the risk of foodborne illness. See our Legal Disclaimer for more information.
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8. Limitation of Liability
To the fullest extent permitted by law, Port Gamble Dockside Seafoods LLC shall not be liable for any damages arising out of your use of our website or products, including but not limited to indirect, incidental, or consequential losses.
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9. Intellectual Property
All website content—including logos, images, text, and product names—is the property of Port Gamble Dockside Seafoods LLC and may not be used without prior written permission.
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10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Washington. Any disputes shall be resolved in the courts of Jefferson County or Kitsap County, Washington.
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11. Updates to Terms
We may update these Terms from time to time. Continued use of our website or purchase of our products constitutes acceptance of any revised Terms.
Shipping and Handling Policy
Last Updated: 10-8-2025
At Port Gamble Dockside Seafoods LLC, we take pride in ensuring your seafood arrives fresh, safe, and on time. This policy outlines how we handle shipping, delivery, and order fulfillment.
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1. Local Delivery
We offer free local delivery on orders totaling $200 or more (before tax).
Deliveries are made within our designated service area in Washington State.
Orders under $200 may be eligible for delivery at an additional fee.
Delivery times are scheduled based on product availability, weather, and location.
Customers must ensure someone is available to receive the order; unattended deliveries are made at the customer’s risk.
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2. Nationwide Shipping
We can ship our seafood and manufactured seafood products nationwide using trusted carriers.
Shipping costs are calculated at checkout or provided by quote prior to purchase.
All shipments are packed with appropriate refrigeration (such as gel packs or dry ice) to maintain safe temperatures during transit.
Once the order has been handed to the carrier, risk of loss or delay transfers to the buyer.
We are not responsible for carrier delays, missed deliveries, or damage caused during shipping, though we will assist in filing claims if applicable.
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3. Order Processing Time
Orders are generally processed within 1–3 business days, depending on product availability.
Some items, especially custom seafood kits or large orders, may require additional preparation time. Customers will be notified if any delay is expected.
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4. Handling and Packaging
All products are handled in accordance with Washington State Department of Health and FDA seafood safety standards.
We use insulated packaging to maintain product integrity and freshness during transit. Packaging materials are food-safe and recyclable whenever possible.
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5. Order Issues
If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery or receipt.
We may request photos and order details to review the issue. Refunds or replacements are handled on a case-by-case basis.
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6. Changes or Cancellations
Orders may be modified or canceled before shipping or delivery begins. Once an order has been packed or shipped, it cannot be canceled or refunded.